This product is available on demand and can only be ordered through our sales team. Additional terms & conditions apply.
Delivery information
ProPlugin delivers your parcels through Thailand Post. All parcels are shipped through Thailand Post's EMS Service to ensure fast delivery options!
Delivery within Thailand
Bangkok metropolitan area
Delivery within 1 business day
Chiang Mai province Chiang Rai province Mae Hong Son province Wiang Haeng district Wiang Kaen district
Delivery within 2 business days
Remote areas Islands
Delivery within 3 business days
All other destinations within Thailand
Delivery within 1 business day
*Shipping times apply if ordered before 12.00 noon (add 1 business day if ordered after 12.00 noon)
Returns policy
Your satisfaction is important to us. If you've changed your mind about your order, you may request a return within 15 days of receiving your order! If you wish to initiate a return, please contact our customer support team.
Please note that the product must be unopened/sealed, and some exclusions apply, for example on software. Please carefully read our full returns & refund policy.
Warranty coverage
Unable to retrieve warranty information
Most of our products come with a standard 1-year warranty covering manufacturer defects and electronic malfunctions under normal usage.
If a product is under warranty, we provide free repairs at our repairs centre for music equipment in Bangkok. If the product broke within 15 days after your purchase, we'll provide you with a brand new product.
About this item
Unit count: 1.0
Age range description: Adult
Brand: FIIO
Best in Quality
FAQ
1.How to control the KA5 via the FiiO Control APP in Android mobile?
Connect the KA5 to the Android mobile phone via the USB c to c adapter that comes with the KA5.
1.The KA5 could not be controlled via the iOS version FiiO Control APP. But after adjusting the setting in KA5 or in Android FiiO Control, the settings will be saved.
2.After adjusting settings via FiiO Control for KA5, the setting display on the device changes immediately. But when adjusting the setting in the KA5, menu in FiiO Control app doesn’t change?In order not to affect USB audio playback and provide users with a better listening experience, it is designed that only some settings change synchronously. If all settings menu were designed to change synchronously, it may cause audio stuttering and other issues.
2.Why does the screen freeze on the FiiO logo when I turn on the device?
It is possible that the volume- button was accidentally pressed before connecting to the USB port, causing the device to enter burning mode.Please unplug and restart the KA5.
KA5 supports up to 768K/32bit and DSD256, but does not support MQA decoding.
3.When using coaxial output, is the volume in front device adjustable?
When KA5 is set to coaxial output, both the front and rear ends can adjust the volume.
4.How to use SPDIF output in KA5?
If you need to use the SPDIF function, please enable the SPDIF switch in the menu first. Then connect the KA5 to the coaxial input port of other device via a dedicated 3.5mm to RCA coaxial cable. The pin definition diagram is as follows
L-R-GND-SPDIF OUT
5.How do I enter UAC1.0 mode on KA5?
The UAC 1.0 mode in KA5 supports Win7, Win8 and PS5 etc.When the KA5 is disconnected and turned off, holding the multifunction button while connecting it to a UAC1.0 device, the KA5 will enter UAC1.0 mode.
Reviews
Clear filtersThere are no reviews yet.