This product is available on demand and can only be ordered through our sales team. Additional terms & conditions apply.
Delivery information
ProPlugin delivers your parcels through Thailand Post. All parcels are shipped through Thailand Post's EMS Service to ensure fast delivery options!
Delivery within Thailand
Bangkok metropolitan area
Delivery within 1 business day
Chiang Mai province Chiang Rai province Mae Hong Son province Wiang Haeng district Wiang Kaen district
Delivery within 2 business days
Remote areas Islands
Delivery within 3 business days
All other destinations within Thailand
Delivery within 1 business day
*Shipping times apply if ordered before 12.00 noon (add 1 business day if ordered after 12.00 noon)
Returns policy
Your satisfaction is important to us. If you've changed your mind about your order, you may request a return within 15 days of receiving your order! If you wish to initiate a return, please contact our customer support team.
Please note that the product must be unopened/sealed, and some exclusions apply, for example on software. Please carefully read our full returns & refund policy.
Warranty coverage
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Most of our products come with a standard 1-year warranty covering manufacturer defects and electronic malfunctions under normal usage.
If a product is under warranty, we provide free repairs at our repairs centre for music equipment in Bangkok. If the product broke within 15 days after your purchase, we'll provide you with a brand new product.
Specifications
Models : HILAVA Operating System
Size : 41 inch
Weight : 4.55lb
System : HILAVA 2.0 System
Memory/RAM : 4G
Storage/ROM : 16G
Screen : 3.5-inch touchscreen
Wireless Technologies : 2.4/5GHz dual-band WiFi / Bluetooth 5.0
Pickup System/Preamp : L3 with DSP processor
Battery Capacity : 5000mAh/3.8V Lithium battery
Connecting Cable : Type-C Data Transfer & Microphone Support
Charging Port
1.Type-C 5V3A(max)
2.Contact Charging (Space Charging Dock required)
Headplate Material : HPL
Headplate Logo Style : Screen-painting
Tuners Material : Zinc Alloy(Ratio 20:1) / Designed by LAVA MUSIC
Knob Material : Zinc Alloy
Neck Material : Okoume
Neck Shapes : C shape(1-12) to U shape(12-)
Neck Width (0-12fret) : 1.7-2.11inch
Neck Finish : Matte painting
Nut Material : PPS Material
Saddle Material : PPS Material
Saddle Width : 2.8inch
Saddle Radius : 15.14inch
Fretboard Material : HPL
Fretboard Radius : 15.75(inch) R
Width at 12th Fret : 2.11inch
Radius at 12th Fret : 15.75(inch) R
Construction : Mechanical Joint
Neck joins body at : 14 Fret
Fretboard Inlay/Dots : Micanite Plate
Frets Material : copper-nickel alloy
Frets Number : 18
Frets Size : 0.05inch height 0.1inch width
Bridge Material : HPL
Top Material : Spruce
Top Finish : Matte painting
Brace Material : Spruce
Back Material : HPL
Back Finish : Not painted
Side Material : HPL
Side Finish : Not painted
Binding : Round cutting
Finish : Silver-plated
Strings Material : Elixir Nanoweb 012-053
Strings Number : 6
Scale Length : 23.5inch
Strings Spacing : 2.2mm 6th-String Fret12 / 1.7mm 1st-String Fret12
Pleked : No
Bag Material : splash-proof polyester
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