This product is available on demand and can only be ordered through our sales team. Additional terms & conditions apply.
Delivery information
ProPlugin delivers your parcels through Thailand Post. All parcels are shipped through Thailand Post's EMS Service to ensure fast delivery options!
Delivery within Thailand
Bangkok metropolitan area
Delivery within 1 business day
Chiang Mai province Chiang Rai province Mae Hong Son province Wiang Haeng district Wiang Kaen district
Delivery within 2 business days
Remote areas Islands
Delivery within 3 business days
All other destinations within Thailand
Delivery within 1 business day
*Shipping times apply if ordered before 12.00 noon (add 1 business day if ordered after 12.00 noon)
Returns policy
Your satisfaction is important to us. If you've changed your mind about your order, you may request a return within 15 days of receiving your order! If you wish to initiate a return, please contact our customer support team.
Please note that the product must be unopened/sealed, and some exclusions apply, for example on software. Please carefully read our full returns & refund policy.
Warranty coverage
Unable to retrieve warranty information
Most of our products come with a standard 1-year warranty covering manufacturer defects and electronic malfunctions under normal usage.
If a product is under warranty, we provide free repairs at our repairs centre for music equipment in Bangkok. If the product broke within 15 days after your purchase, we'll provide you with a brand new product.
IR BOX Function introduction:
● Sample Rate:44100hz 24bit,1024 /2048 Sample points.
●Latency: less than 1.5ms.
●Signal to noise ratio:103dB.
●Power Supply: 9V1A DC transformer (negative inside and positive outside).
●USB interface: Support 5V power supply, it is recommended to use the 5V 1A adapter.
●Size: 90X50X45mm.
●Weight: 155g.
● The official computer software and mobile APP are equipped with a professional 9-band EQ module. Turn off the IR module and turn on the EQ module in the APP. The IR BOX can be used as a separate EQ effector. In the factory default mode, the IR module is on and the EQ module is off in each preset. To use the EQ module, you need to turn it on manually.
● Built in 32 presets, with 25 classic electric guitar box simulation presets (presets 01-25), 7 classic electric bass box simulation presets (presets 26-32), and support for IR loading of the guitar body (wooden guitar).
●Supports mobile APP adjustment, and can synchronize the modification, replacement and storage of presets, making it more convenient.
● One click synchronization between the APP and IR BOX. For example, when the effector is in the 6th preset, simply use the APP synchronization button (connect the device to the phone’s Bluetooth), and the APP can enter the modification, replacement, and storage of the 6th preset.
●Equipped with 6.35 output port and XLR output port, suitable for a wider range of speakers.
●XLR Balanced Output for plugging into Mixer or Audio Interface or PA System.
●Access to the software needs to adjust the volume of
the IR module (0-100), and enter the computer software to restore
the factory settings.
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