ProPlugin delivers your parcels through Thailand Post. All parcels are shipped through Thailand Post's EMS Service to ensure fast delivery options!
Delivery within Thailand
Bangkok metropolitan area
Delivery within 1 business day
Chiang Mai province Chiang Rai province Mae Hong Son province Wiang Haeng district Wiang Kaen district
Delivery within 2 business days
Remote areas Islands
Delivery within 3 business days
All other destinations within Thailand
Delivery within 1 business day
*Shipping times apply if ordered before 12.00 noon (add 1 business day if ordered after 12.00 noon)
Returns policy
Your satisfaction is important to us. If you've changed your mind about your order, you may request a return within 15 days of receiving your order! If you wish to initiate a return, please contact our customer support team.
Please note that the product must be unopened/sealed, and some exclusions apply, for example on software. Please carefully read our full returns & refund policy.
Warranty coverage
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Most of our products come with a standard 1-year warranty covering manufacturer defects and electronic malfunctions under normal usage.
If a product is under warranty, we provide free repairs at our repairs centre for music equipment in Bangkok. If the product broke within 15 days after your purchase, we'll provide you with a brand new product.
All Warm Audio cables do not add gain, color, effects, or try to add anything “extra” to your signal. The purists here at Warm believe that premium cables should “Do no harm”, transferring interference-free signal from connection to connection.
Gold-Plated Connectors
Gold-plated connectors on the Premier series of cables greatly reduce oxidation-based corrosion at the connector. Damage caused by corrosion can cause audible distortion and noise and the super-thin plating helps keep cables road-ready for the long haul, ensuring that pure, interference-free signal transfer between all of your gear.
StarQuad Construction
A traditional balanced cable uses three cores of wire to carry the audio signals: one shielded core for the hot/positive leg, one shielded core for the cold/negative leg (which is wired in reverse polarity to the positive leg), and a plain outer wrap that functions as the ground. A balanced audio system effectively rejects most induced noise encountered along the cable’s length by removing signals that are common to both the hot and cold legs.
StarQuad construction offered on all balanced Premier series cables takes that concept even further, by using four cores instead of two: two cores each for the hot/positive and cold/negative legs and a single ground. This helps to further shield the audio from RFI (radio frequency interference) even more than a traditional 2-conductor cable.
Double-Reussen Shielding
Most cable construction techniques use an outer wrap of wire to act as the ground. Some manufacturers braid this wire, while others simply wrap the wires in a highly uniform way to shield the interior wires from interference.
Double-Reussen shielding on the Premier series goes much further than more traditional techniques in two ways: First, the cable is wrapped with not one but TWO separate shields, and second, the outer shield is wrapped in a contrary direction to the inner shield. This creates a stronger and more complete shield from RFI for the internal cores, and can result in an astounding reduction of interference. Double-Reussen shielding is a tad more expensive to manufacture, but for those who will accept nothing but the best it represents the pinnacle of current balanced cable technology.
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